Outperform 2018 Conference | Houston, May 15 – 17, 2018.

Thank you for attending Outperform 2018. See you next year!



Jim Collins

Author and Management Educator

The Good to Great Project LLC

Jim is a student and teacher of what makes great companies tick, and a Socratic advisor. He’s shared 25 years of rigorous research in six books, including #1 bestseller Good to Great.


Andres Reiner

President and Chief Executive Officer


Andres is a visionary when it comes to helping companies understand how to harness the power of today’s newest technologies to drive growth, while continuously innovating for tomorrow.


Andrew Kaplinsky

Chief Commercial Officer

Greyhound Lines, Inc.

Andrew provides executive leadership in marketing, revenue management and network planning. His key focus centers on leveraging technology for a more effortless and transparent customer experience.


Mike Macrie

Senior Vice President and Chief Information Officer

Land O’Lakes, Inc.

In his role since June 2013, Mike frequently speaks on how to operate IT as a business and how digital is changing the CIO’s role. He is also a leading influencer in AgTech.


Amit Khandelwal

Divisional Vice President, Revenue Optimization


Amit has 25+ years of experience in the global travel industry specializing in Network Planning, Revenue Management, Pricing, Forecasting, and Distribution.


R "Ray" Wang

Principal Analyst, Founder, and Chairman

Constellation Research, Inc.

Extending his work at Constellation Research, Ray authors “A Software Insider’s Point of View,” a popular blog that gives insight into disruptive technologies and new business models.


Toni Townes-Whitley

Corporate Vice President of Industry


Toni is recognized as a leading woman in technology. At Microsoft, she is in charge of company strategy for driving digital transformation across the public sector and commercial industry.


John Bruno

Senior Analyst

Forrester Research

As the lead author of Forrester’s 2018 B2B eCommerce playbook, John provides a unique lens to advise Fortune 1000 companies on improving sales outcomes in today’s digital age.


Richard Clarke

Chief Executive Officer


For 20 years, Richard has been advising airlines, global distribution systems, travel agents, government agencies and more on technology for the travel and transportation marketplace.


Brent Grover

Best-Selling Author, Leading Consultant and Advisor for Distributors

Brent has conducted and written about the best distributor pricing practices and advises distributors, suppliers and trade associations on pricing optimization and profitability.


Cindy Zhou

Vice President and Principal Analyst

Constellation Research, Inc.

Consistently ranked as one of the top 10 analysts on ARchitect’s Analyst Power 100 list, Cindy is an expert on sales effectiveness, marketing transformation and customer experience.


Aaron Hynes

Managing Partner

Hynes & Khater

Aaron has 18+ years airline experience in eCommerce, Merchandising, Sales, Revenue Management, Distribution, Network Scheduling, Loyalty, Host Systems, Payment, Ticketing and DevOps.


Alexey Dokuchaev

Head of Research and Development, Revenue Management & Pricing

S7 Airlines

Alexey’s primary responsibility is to provide market and customer data and the best tools for optimal strategies and performance.


Andrew Sturt

Head of Next Generation Revenue Management

IAG Cargo

Andy joined IAG Cargo earlier this year to share his insight on the latest in revenue management and pricing. Before that, he was Head of Business Insight with British Airways.


Andy Kidd

Industry Principal Travel

SAP Hybris

Andy leads solution strategy for SAP Hybris Commerce and its IATA One Order program. He previously built vision and strategic requirements for a new commercial platform at easyJet.


Chad J. Schreppel

Pricing Manager

Carlisle SynTec Systems

Chad is responsible for ideation, implementation and support of pricing, sales initiatives and incentive programs that drive revenue and margin improvement for Carlisle SynTec Systems.


Dieter Westermann

Vice President of Revenue Management

Etihad Airways

Dieter leads pricing, O&D-based inventory control, group desk, flight optimization, innovation and operations research, as well as equity and interline partner revenue optimization.


Edgar Arcoverde Gomes

Senior Vice President, RM Distribution & Systems


Edgar has 30+ years of experience in the Airline Industry. He is currently developing and implementing distribution strategy and new technologies for AeroMexico´s Revenue Management.


Elton D’Souza

Chief Revenue Officer

TAP Portugal

Elton has expertise across marketing, direct sales, eCommerce, revenue management, pricing, distribution and airline strategy, including making the move to a pure O&D environment.


Frank Sohn

President and CEO

Novus CPQ

Frank Sohn is a Configuration, Price and Quoting Expert with 20+ years of experience working with companies like Hewlett-Packard, Juniper Networks, PriceWaterhouseCoopers and more.


Gene Bartholf

Vice President of Pricing and Yield Management

YRC Freight

For 20+ years, Gene has been practicing and consulting in pricing and yield management, pricing solution design and implementation for manufacturing, distribution, airline and retail.


Glenn Hollister

Principal, Travel & Transportation Practice Lead


Glenn is a strategy and tactics expert in large-scale salesforce transformations, value-based selling and sales effectiveness, and in building and supporting sales operations teams.


James Kirk

Senior Pricing Analyst

Carlisle SynTec Systems

For 10+ years, James has been developing pricing, product, and promotional strategies in both retail and manufacturing as well as implementing and improving data and pricing platforms.


Karl Isler

Managing Partner

Karl Isler Consulting GmbH

Karl consults on pricing, RM and distribution. His experience includes concept development for Swiss International Air Lines’ integrated O&D pricing and inventory control strategy.


Manish Prabhu

Managing Director, Strategy Practice

Deloitte Consulting LLP

For 17+ years, Manish has been accelerating customer-facing capabilities with pricing, sales effectiveness, digitized sales operations and product/channel strategy B2B transformations.


Mark DiDomenico

Director, Customer Solutions


Mark leverages 27+ years of experience to help foodservice operators and manufacturers develop critical insights for strategy, sales, marketing and new product development efforts.


Masanori Miyajima

Deputy Vice President of Revenue and Profit Management

Japan Airlines

Masanori manages RM strategy and all RM-related IT projects for Japan Airlines. He has expertise across revenue management, pricing, distribution, airline strategy and RMS migration.


Mike Slone

Chief Experience Officer


Mike has 20+ years of digital space experience and a deep passion for human-centered design, experience research and travel innovation that drive better experiences and market share.


Randy Carey

Vice President, Digital Transformation

Manitou Group

At Manitou Americas, Randy has led technical infrastructure and capabilities transformation to align with key strategic initiatives, focusing on the customer experience and usability.


Dr. Stefan Trilling

Director Implementation Management Group Business

Lufthansa Group

Stefan has 15+ years of leadership experience at Lufthansa and is an expert in managing complex cross-company and cross-function projects involving Revenue Management, Sales and IT.


Tomasz Wnuk

Business Development Director Middle East & Africa

RTB House

Tomasz develops RTB House business in the Middle East and Africa and has experience in the logistics sector, particularly in internationally expanding parcel terminals service.


Tomi Maaniemi

Vice President Account Management


Tomi is helping airlines dream big again, leveraging broad customer experience knowledge honed over 20+ years, and deep dives into technology requirements to drive commercial ambitions.


Yanik Hoyles

Director, New Distribution Capability Program


Since 2013, Yanik has led IATA’s global NDC program, coordinating development of new solutions and industry services and leveraging 25+ years of experience, primarily at British Airways.

Why Outperform


1.Be inspired by visionary keynotes from the brightest minds in business and AI today.


2.Learn from top performers representing the best in thought leadership and modern commerce journeys in industry keynotes.


3.Customize your learning from among 30+ sessions, broken into two tracks.


4.Have compelling and insightful conversations in new roundtable sessions.


5.You’ll love the size of this event – big enough to broaden horizons, but intimate enough to have meaningful interactions.


6.Get even deeper learning if you come early for workshop sessions led by scientists and software consultants.


7.Network and exchange ideas.


8.See how the future works with the latest solutions like Opportunity Detection, Guidance, RM Advantage, RTDP Ultimate and more from PROS and our partners in our Innovation Center.


9.Have a great time at Outperform’s social events including a special surprise guest headlining our Evening Gala.


10.Experience Houston, a city that has bounced back from Hurricane Harvey in a big way and that PROS is proud to call home.

Who Should Attend

If you’re ready to outperform the competition, PROS Outperform is the place to be for executives and practitioners looking to power a true modern commerce experience:

  • Executive leaders and general managers with P&L responsibility across product lines or business units.
  • Sales, sales operations, and finance executives, directors, managers, and administrators.
  • Executives, directors, and managers responsible for pricing and pricing strategy.
  • Travel and airline executives, directors, and managers responsible for revenue management and group/corporate sales.
Why Outperform?


Each year, Outperform boasts a full agenda of thought-provoking keynotes, meaningful interactive sessions and practical advice.

Download the Full Agenda

Outperform agenda


Investor Luncheon and Fireside Chat

Wednesday, May 16th

12:30 p.m. – 2:00 p.m.

Join PROS Leadership Panelists Andres Reiner, James Denena, Mike Jahoda, and Tom Dziersk for PROS investor luncheon. Shannon Tatz, Senior Director, Investor Relations will moderate.

Last Year's Highlights

Network with Hundreds of Your Peers

Outperform attendees come from around the globe and across diverse industries, including manufacturing, high tech, food, healthcare, airline and travel, chemicals, energy, and more. Past attendees have represented leading businesses such as:

About the Marriott Marquis

1777 Walker Street Houston, Texas 77010

Located in the heart of downtown Houston, the area’s newest hotel delivers unmatched AAA four-Diamond luxury infused with a bold Texas spirit. You’ll enjoy the bustling energy of the city from this urban oasis overlooking Discovery Green Park and a short walk from Minute Maid Park, home of the World Series Champion Houston Astros.