Personalization for a superior customer experience
As online and mobile become the first and only source for travel offers and pricing, airlines are looking for ways to differentiate their online experience. Shopping and merchandising services are key in delivering the flexibility, accuracy and personalization.
PROS Merchandising enables airlines to increase conversion and revenues per passenger by selling extra baggage, legroom and other services without placing limits on when the services are sold. Airlines can upsell at anytime in the customer journey using rich content like images and video for a superior shopping experience across direct distribution channels.
Comprehensive management of services and bundles
- Power a great customer experience with rich content management
- Compatible with ATPCO Fares & Services
- Intelligent pricing to adapt price according to purchase context (for example pre/post booking)
- Personalize offers by adapting offer to passenger profile (status, corporation, etc.)
- NDC Compliant