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foodservice distribution

Amazon May Have Its Eye on Foodservice

Recently, a JPMorgan analyst said that Amazon might enter the foodservice arena as a distributor. Amazon could either build a foodservice distribution business or buy an existing distributor. Will this move happen? It has happened already. The question is how far Amazon will take their interest in foodservice distribution? In 2015, Amazon launched Amazon Business. Within a year’s time, Amazon […]

How Will Amazon’s Acquisition of Whole Foods Impact the Food Industry?

Amazon’s announcement of its intention to purchase Whole Foods for $13.7 billion has already begun to disrupt the $800 billion-dollar grocery industry. Target, Walmart, Costco and other grocery retailers’ stocks were down on the day of the announcement and remained in red territory as of late Monday morning, June 19. Chains and independent stores alike are having some serious conversations […]

Are your Sales Reps Motivated to Grow?

What’s the best way to get a donkey to move in the direction you want it to go?  A carrot or stick?  This delves into the deeper more complex question of the appropriate way of motivating a person or team towards a common goal.  Are the motivation tactics rooted in fear, or grounded in love and appreciation?   Many companies struggle […]

I’m Sold on Modern Commerce. Now What?

Andres Reiner, Brian Solis, Paul Greenberg and yours truly answer deep questions on modern commerce, customer engagement and the role of humans in an AI world. If you’ve been following our blogs recently, you’ve seen that modern commerce has been a major recurring theme, and one that received intense focus for three days at our annual Outperform conference in Chicago. […]

Get in the Driver’s Seat and See How Smart CPQ Can Personalize Your Sales Process

Buying a car is easy and fun…said no one ever!  I don’t know about you but my experience with shopping ranges from easy process to an absolute nightmare!  I am a millennial and as one, I have done tons of research before I even go to any car dealerships so I tend to know exactly what car I want and […]

Want to Succeed in Modern Commerce? Set the Bar Higher

How would your customers describe working with you? Are you the progressive disruptor – the “Uber” — in your market, providing a highly personalized experience and meeting them when, where and how they need you? Or – like many – are you stuck in the status quo, delivering a predictable experience that requires them to conform to the restrictions of […]

Are You Ready to Compete on Customer Experience?

Buckle up; it’s going to be a wild ride! If you were at Outperform in Chicago today, you got a glimpse into the future that’s happening right now for companies with the vision to deliver a modern commerce experience to customers – frictionless, personalized and omnichannel. Even if you’re not sure yet what modern commerce means for you and your […]

Must-Read for B2B Sales: Accelerate Your Journey to Modern Commerce

A modern commerce approach to B2B sales is critical to your profit margins, competitive differentiation, and customer experience, to name a few. But it’s not easy. Conversations about modern commerce can seem stuck at 30,000 feet, filled with emphatic statements (like the first sentence of this blog) but lacking any practical guidance on what to do about it. It’s our […]

Getting Hands-On with Modern Commerce

When it comes to selling, do you have what you need to deliver a stellar experience, no matter where or how your customers choose to buy? If you can’t deliver a consistent buying experience across all your buying channels, if you’re slow to respond to quote requests, or you’re not sure how your customers value your products, maybe not. There’s […]

Transforming the Foundation of Commerce with Contract Management

The demands facing global companies today are immense. The Internet and cloud services allow new billion dollar competitors to emerge seemingly overnight. Automation is fundamentally changing the way companies do business and emerging machine learning technology will only accelerate the process. In fact, the Allianz Risk Barometer places market developments second only to business interruption in the global rankings of […]