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  • Anil Somaney
  • Ben Blaney
  • Dave Brock
  • Doug Fuehne
  • Diana Zuzek
  • Eric Petty
  • Frank Sohn
  • George Faris
  • Hans-Peter Klug
  • Kate Visconti

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Lufthansa Becomes First European 5-Star Airline

In the airline industry, there are a number of awards that rank global carriers across any number of categories. Among the most coveted of all are the Skytrax Awards, which annually assess carriers and their service rankings. The rankings are based upon a professional audit analysis of product and service standards, and each airline is rated using an international, unified […]

Modern Commerce Assessment

3 Things Your Competitors Can Teach You About Modern Commerce

No matter what industry you’re in, if you think of the biggest ways your business is changing, it’s most likely in the buying experience – both in what customers expect and in the way that your company delivers. In our work with customers and partners, more and more companies are realizing they need to modernize their businesses to keep up […]

8 Pillars to Combat the Perfect Pricing Storm

The healthcare industry is seeing unprecedented pricing pressure. Industry experts are calling these pressures and price erosion the ‘Perfect Pricing Storm’. Fundamentals are rapidly changing with a mix of buyer expectations and a shift in industry trends. The only way to combat the ‘Perfect Pricing Storm’ is to adopt a Modern Commerce approach at your organization. Please join me as […]

Avoid These 4 Mistakes in Your Food and Beverage Sales Process

Is your sales process creating dissatisfied customers? The key contributor to dissatisfied customers is the sales experience. In fact, 53% of buying decisions are based on the sales experience. Food and beverage manufacturers need to adopt a modernized sales process. Frictionless and transparent are what today’s modern B2B buyer demands. Customers may be seeking out your competition because you’re not […]

making money with merchandising

A 3-step Guide to Making Money with Merchandising

Over 80% of passengers today are ready to use one digital ID on their smartphones for as many travel activities as possible, from booking flights to passing through the airport. This is a fascinating statistic presented by IATA just a few weeks ago, during the last World Passenger Symposium in Barcelona. The digital revolution keeps changing the industry at a […]

Alexa, Ask PROS for a Tip

What’s all the hype with Amazon’s voice-enabled Alexa devices?   It’s no secret technology has changed the way we live and manage our businesses. We have multiple ways to communicate with one another, gather information and make online purchases. Technology has been driving innovation and has sprouted the new digital era of modern commerce. The way we run our businesses […]

Your Journey to Modern Commerce, Part 4: Four Steps to Implementing a Modern Commerce Approach

This post is a part of the “Your Journey to Modern Commerce” series. See also Part 1 – Meet the New B2B Buyer ,  Part 2- The Very Real Risks of the Status Quo and  Part 3- The 3 Pillars of Competitive Advantage. Because modern commerce is a relatively new idea and term, we talk a lot about the “what” and […]

Rethinking the Cargo Business

Trends That Are Driving Change in Cargo and Logistics

Modern commerce may have seemed like the latest buzzword when I first heard the term a year or so ago, but it aptly describes the trends we’ve been seeing for a while now in the transportation and logistics industry and what I’ve been hearing industry experts and customers describe over and over again at virtually every cargo and logistics event […]

If ‘As-A-Service’ is the New Mindset, Dynamic Pricing Science is the Magic

Gartner reports that by 2020, more than 80% of software companies will change their business from traditional license and maintenance to subscription. As companies flock to the ‘as-a-service’ business model in record numbers, it becomes more important than ever for business leaders to get pricing right.   When sales negotiations were limited to a single transaction, you had less to […]

Microsoft Envision and Ignite

The Power of Partnerships: PROS Takeaways from Microsoft Ignite & Envision

Attending Microsoft Ignite and Microsoft Envision last week in Orlando only offered further confirmation that PROS has chosen a partner who is prepared for the digital disruptions that lie ahead. From the opening keynote of Ignite, Microsoft CEO Satya Nadella made it clear that Microsoft is committed to building the infrastructure needed to prepare its partners and customers for the […]